Frequently Asked Questions

Frequently Asked Questions

ORDER ISSUES

I haven't received my order yet

Custom jerseys are hand made one at a time and take 4-6 weeks for production. If it has been longer than 6 weeks please contact us.

there is a problem with the item i received

If there are errors or defects with ANY orders including custom products we will replace it for free.

PRODUCTS

i don't see my size in stock 

We can often get other sizes (youth-5xl) or styles of t-shirts upon request. All customized jerseys are cut and sewn when ordered so we can make a jersey to your specifications. Please send us an email for sizing requests.

can i have a special patch/tags/style of a jersey on the website? 

We do offer some extra options on some jerseys such as captain patches and championship patches. We can make custom patches either in bulk or individually. Please send us an email for a quote on patches.

how is the quality?

All of our merchandise is high quality and comparable to the retail apparel of any major professional league. Our jerseys feature the same tackle twill and stitching as authentic jerseys with the fit and feel of the following major brands:

Mitchell and Ness: NBA Swingman, NFL Legacy

Nike: NBA Swingman, NFL Limited, MLB Replica

Adidas: NBA Swingman, NHL Authentic

can you make a custom jersey not shown on the website? 

Yes, in many cases we can! Check out the custom jerseys page.

can you make my favorite mlb/nFl/nHl/nba team's jersey?

No, we do not have licensing agreements with these teams and leagues.

RETURNS AND EXCHANGES

What is your return policy?

All non-customized products have a 30 day return policy. We do not accept returns on customized jerseys and clearance items marked as all sales final. More information can be found in shipping/returns.

How do I make an exchange/return?

Please fill out the form on the shipping/returns page.

When can I expect my refund?

As soon as we receive an item back we will initiate a refund. It usually takes 1-3 business days to receive your refund, but can take as many as 7 depending on your bank.


GENERAL QUESTIONS

Do you have a physical store?

Not yet, we are only online for now.

do you ship to my country?

Yes, we ship worldwide. Shipping rates are calculated automatically at checkout.

Can you add a name/number to a jersey i have?

No, unfortunately we cannot add numbers and letters to other jerseys.

STILL HAVE QUESTIONS?

  (503) 406-8737

  •   info@503-sports.com